Frequently asked Questions

Roll Off Dumpsters

What CAN I Put Inside The Dumpster?


Most types of home improvement, demolition and cleanout debris including but not limited to;

  • Wood
  • Paper
  • Furniture
  • Roofing Shingles
  • Yard Waste
  • Construction Debris
  • Appliances (w/ exceptions - NO FREON)
  • Household Junk
  • Carpet




What CAN'T I Put Into The Dumpster?


All items are considered hazerdous and CANNOT be put into the dumpster. We do provide services to dispose of some items for an extra fee.

  • Bioharzardous materials/medical waste
  • Paint (Dry paint with lid off okay)
  • Asbestos
  • Motor Oil, Chemicals, Solvents
  • Batteries
  • Propane Tanks
  • Large quanitity of Tires (2 or more)
  • Appliances containing Freon
  • Large amounts of Dirt, Brick, Concrete




How Long Can I Keep the Dumpster?


You can keep the dumpster for the enitre length of the contract. Typical rental periods are 14 days. However, we are very service orientated and have the flexibility to work with you if your project lasts longer than 14 days.




Do I Have To Be Present During Delivery/Pickup & Payment Options


It is not necessary for someone to be present when the dumpster is delivered or picked up. We just need clear and accurate instructions for placement, if there is a particlar spot you wish to place it, it is recommended that you or another person be present to provide guidance for placement. Payment Options We accept

  • Cash
  • Check
  • Credit Cards
If paying by cash or check a credit card may be needed as well in the case overage fees




Other Important Notables


Need additional hauling thats not enough for a dumpster?

  • We provide that service as well, we want to make sure you are completly satisfied
How far in advance do I need to order a dumpster?
  • We ask you order your dumpster at least 24-48 hours in advance. In some situations we may be able to deliver the container sooner.
What is the correct way to load the dumpster?
  • Do NOT overload the dumpster
  • Load dumpster to the level of the rim
  • No objects should be standing straight up to interfere with the tarp
  • We have the right to decline pickup due to unsafe loading
  • A Dry Run Fee/Overfill Penalty of $150 may be applied because of unsafe, reckless, and dangerous loading procedures.
What if I need to cancel or change delivery date?
  • If you need to change dates, we will gladly change the date for you
  • If you have to cancel, there is NO cancelation fee.
Will the dumpster damage my driveway or yard?
  • Depending on age and stability of driveway and the weight that is loaded in the dumpster, some markings could occur
  • We recommend laying plywood down in the area of the box/wheels if there is a concern
  • We DO NOT and WILL NOT recommend and or placing a dumpster in the grass
  • IF a dumpster must be placed on grass and our truck gets stuck due to various reason (ex. wet grass) the customer is resposible for the tow/removal fee. $150-$200
  • Hillco Disposal & Recycling LLC Do Not take responsibility or liability for any damage, markings, scars, and or spots caused to lawns or driveways.
What if the dumper excedes the 2 Ton (4,000lbs) weight limit?
  • If the dumpster exedes the weight limit included in the initial price, there will be an additional $65/ton charge.
  • If the load is to heavy for the truck, it is the responsibilty of the customer to empty dumpster to a safe and legal weight.




What Are Your Service Areas?


We service the following cities

  • Virginia Beach
  • Chesapeake
  • Norfolk
  • Suffolk (extra fees may be applied)
  • Pourtsmouth (extra fees may be applied)
Service Times
  • 7am - 4pm
  • Monday - Friday





Junk Removal

What Can You Take Away?


We Take: Wood – Fencing, firewood, old timber Construction materials – Debris, tiling Garden refuse – Branches, tree and bush clippings Furniture – Couches/sofas, sofa beds, mattresses Appliances – Fridges, freezers, washers & dryers Garage, shed & attic junk – boxes, books, old tools, tires Concrete – From broken pathways or flooring Soil & dirt from a new garden Roofing items – Tiles and corrugated iron Renovation refuse – Walls, windows, floorboards, drywall, plasterboard & frames, etc.




What Can't You Haul Away?


There isn't much we (can't). Any items that are considered hazerdous we do provide services to dispose of these items for addes fees.

  • Bioharzardous materials/medical waste
  • Paint $10/gallon
  • Asbestos
  • Motor Oil, Chemicals, Solvents
  • Batteries
  • Propane Tanks
  • Tires
  • Appliances containing Freon
  • Large amounts of Dirt, Brick, Concrete




How Much Does Junk Removal Cost?


Our pricing is simply based on the space in the truck, starting at $55. Junk removal costs will always vary depending on how much junk has to be removed from the premises. Contact us for a quote on how much your junk removal project will cost. Our fees may be modified for Extra Labor circumstances (example: Bagging of Trash, hoarding prep, several flights of stairs, carries in excess of 50 yards, time disassembling furniture (longer than 20 mins), etc). Payment Options We accept

  • Cash
  • Check
  • Credit Cards




Other Important Notables


Need additional hauling?

  • We want to make sure you are completly satisfied
How far in advance do I need to get junk removed?
  • We typically ask to give us 24-48 hours. In some situations we may be able to get it the same day or depending on situations it could be longer.
What if I need to cancel or change delivery date?
  • If you need to change dates, we will gladly change the date for you
  • If you have to cancel, there is NO cancelation fee.




What Are Your Service Areas?


We service the following cities for Junk Removal

  • Virginia Beach
  • Chesapeake
  • Norfolk
  • Suffolk (extra fees may be applied)
  • Pourtsmouth (extra fees may be applied)
Service Times
  • 7am - 4pm
  • Monday - Friday




Are You Licensed And Insured?


Yes. Hillco Disposal and our employees are fully insured, granting you peace of mind during your junk removal project. You can rest easy knowing that we are professionally trained to remove items from all over your home safely and efficiently.





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Hillco Disposal

 

757-301-9669

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